Travel Insurance for Tourists (Tour Operator Policies)

For Tour Operators or tour companies, providing insurance is not just about protection—it is a “legal requirement.” According to the Tourism Business and Guide Act, tour companies must provide accident insurance for tourists and guides for every trip. Here is a summary of the essentials that tour operators need to know:
1. Minimum Legal Coverage (Mandatory)
Thai law specifies the following minimum coverage limits:
  • Death, Loss of Organs, or Disability: Not less than 1,000,000 Baht per person.
  • Accident Medical Expenses: Not less than 500,000 Baht per person.
Note: Failure to provide insurance as required by law can result in fines of up to 500,000 Baht and the potential suspension or revocation of your business license.
2. Popular Insurance Models for Tour Businesses
Most tour companies typically choose between “Per-Trip” (Named list) or “Open Policy” (Blanket) models:
  • Per-Trip: Suitable for small operators with occasional tours, where names are submitted on a case-by-case basis.
  • Blanket Policy: Ideal for companies with a steady flow of tourists. You simply report the total number of tourists to the insurer monthly, which is much more convenient and time-efficient.
3. Recommended Additional Coverage (Beyond the Legal Minimum)
To build customer confidence and reduce company risk, you may consider these additional coverages:
  • Emergency Medical Evacuation: Crucial for international tours or adventure trips like mountain climbing and island hopping.
  • Trip Cancellation/Flight Delay Compensation: Provides relief for customers in case of unforeseen events.
  • Professional Liability: Protects the company if it is sued due to errors or negligence in tour arrangements.